(For iPhone) My steps has not been counted since I started using this app

Please follow the steps below to check your iPhone settings.

1. Open the “Settings” app on your iPhone
2. Tap “Health”
3. Tap “Data Access & Devices”
4. Tap “How are you?”
5. Please set “Steps” ON.

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If the above steps do not resolve the issue, please also check the following settings.

1. Open the “Settings” app on your iPhone
2. Tap “Privacy” (*Depending on the iOS version, this may be “Privacy & Security.”)
3. Tap “Motion & Fitness”
4. Please set “Fitness Tracking” and “Health” ON.